Privacy Policy
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Privacy Policy
Last Updated: 21 November 2025
Effective Date: 23 November 2025
Elite Way Chauffeurs we committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following personal information:
Full name
Email address
Phone number
Pickup and drop-off addresses
Billing information (where applicable)
Booking and journey details
Communication preferences
We only collect information that is necessary to provide our chauffeur services efficiently.
2. How We Use Your Information
Your information may be used for the following purposes:
To process and manage bookings
To provide airport transfers and chauffeur services
To communicate booking confirmations and updates
To respond to enquiries and customer support requests
To improve our services and website experience
To comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process personal data under the following legal bases:
Performance of a contract (to deliver our services)
Legitimate business interests
Compliance with legal obligations
Consent (where required)
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Booking and transactional records may be retained for accounting and legal compliance purposes.
5. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise these rights, please contact us using the details below.
6. Cookies
Our website may use cookies to enhance user experience and analyse website traffic.
You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
While we strive to protect your information, no online transmission can be guaranteed as completely secure.
8. Third-Party Services
We may use trusted third-party service providers (such as payment processors or analytics tools) who process data on our behalf under strict confidentiality agreements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:
Elite Way Chauffeurs
📧 Email: info@elitewaychauffeurs.co.uk
📞 Phone: +44 (0) XXX XXX XXXX